Explore step-by-step guides and support resources to help you get started with Vancity Digital Banking and make the most of your new banking experience.
These guides are hosted on Vancity’s Learning Hub at support.vancity.com.
Getting Started with Online Banking
support.vancity.com/gettingstarted
Learn about your new Digital Banking experience, and find your relationship number.
support.vancity.com/site-updates
Interac e-Transfer® Resource Hub
support.vancity.com/e-transfer-resource-hub
Interac e-Transfer® Information Hub
support.vancity.com/interact-e-transfer-information-hub
Customize Your Digital Banking Experience
support.vancity.com/customize-settings
support.vancity.com/moving-to-one-member-card-debit-card
If you’re not comfortable banking online, you can continue to contact us for support. We’re committed to helping members through the transition and providing guidance every step of the way. Call 1-800-393-6733.
