Explore step-by-step guides and support resources on Vancity’s Learning Hub to help you prepare for Vancity Digital Banking. You’ll be able to access your new digital banking experience after your transition.
Getting Started with Online Banking
Your New Digital Banking Experience
Interac e-Transfer Resource Hub
Customize Your Digital Banking Experience
Moving to one MEMBER CARD® debit card
If you’re not comfortable banking online, you can continue to contact us for support. We’re committed to helping members through the transition and providing guidance every step of the way. Call 1-888-826-2489.
Questions about your transition? Call the Vancity Member Services Centre at 1-888-826-2489 or find your local branch.
